About Us
Store Location
Returns
Out of stock Items
Warranties
Our Pledges to you
Shipping FAQ
Mikvah
ABOUT
US:
Housewares & Beyond as its name suggests, is a retail store selling housewares and related products.
With over 20 Years experience in the retail business,
Housewares & Beyond has always excelled in customer satisfaction, and has well earned the trust of our thousands of customers.
Still we take nothing for granted, as we continue to put all our focus and effort in ensuring the complete satisfaction of all our customers.
By shipping the right product on time, at a competitive price, delivering it undamaged, and rectifying problems quickly (should they arise).
Housewares And Beyond is a real store with real people.
Our store is located in Monsey New York, where we have been serving the community for many years.
In the last few years we've extended our services to the web audience through this website.
We are constantly adding more and more of the products we carry to our online catalog.
However, we have many more items in our store then we have on our website, therefore,
if you don't find what you're looking for, don't hesitate to give us a call or email, and we'll be more than happy to help you with your inquiry.
We have thousands of items
in stock; ready to be shipped on the day you place your order.
We do not sell any used
or refurbished products. All products that we sell are brand new.
We
thank you for your interest in our website, and we hope you have an enjoyable
shopping experience.
LOCATION:
If you are in the
area of Rockland County, NY, you can visit our retail store. We are located at
the Atrium Plaza, 401 West Route 59. (Off the New York State Thruway and Garden
State Parkway). For a map and driving directions, Click
Here
RETURNS:
Your complete
satisfaction is our commitment to you. If the item is defective, damaged, or you
are unhappy with the selection, within 30 days of receiving your order, contact
us to obtain return authorization. We are not responsible for items returned without authorization. Our customer
service hours are Sunday through Thursday 10 a.m. - 6 p.m. (est.) Friday 10 a.m. - 2 p.m. (est).
We will gladly accept returns, as long as the product is in its original condition, and in its original packaging.
Upon receiving your product and inspecting the returned merchandise, we will
reimburse the total purchase price of the item, excluding shipping costs.
We do not charge any restocking fees.
HOUSEWARES AND
BEYOND PLEDGES:
Your email address
and personal data are all safe with us. We do not sell, share, or distribute
your information to anyone at all.
Your credit card
number is protected by SSL encryption and cannot be accessed by anyone other
than our authorized staff.
We will always be
honest and professional with you.
Our store is open
Sunday thru Friday to enable us to process your orders immediately.
We strive to carry
only the best housewares products available and our prices are very reasonable.
We do not charge sales tax other than orders shipped to New York, where we
reside.
OUT
OF STOCK ITEMS:
In the event an item
(s) is out of stock, we will email you with the anticipated date we expect to
receive the merchandise. You can then decide to hold the order in place or you
can cancel the order. Should you decide to hold the order in place, we will
email you when the product arrives here; that way, you know it will be coming to
you shortly. If several items are purchased, and one or more are not in stock,
we will notify you and you can decide to 1) have the items in stock shipped
immediately and the others sent when they come in.
2) hold the order and ship when it is complete; or 3) ship the item in
stock and cancel the item(s) out of stock.
WARRANTIES:
Warranties vary by
manufacturer. Most appliance manufacturers offer a 1 year warranty on their
products. Cuisinart is an exception as they do offer from 3-5 years on some
kitchen appliances. Our cookware manufacturers all offer conditional or
unconditional lifetime warranties on their products. The rest of the kitchenware
lines we represent do not specifically offer a warranty, but they work closely
with us to fix problems and we work closely with you to resolve the problem or
concern.
MIKVAH ON PREMISES:
For those who request it, we will also see to it that
your glass and metal items are immersed (toiveled) in our Kosher
Mikvah. For more information please contact us at: 845-352-1685 or 888-352-1238
and ask for Dept. M.
Feel free to e-mail us as well at mikvahinfo@housewaresandbeyond.com
